Home / All Open Positions / Information Technology / IT Network Administrator – Vaughan


Salary: 55-65k/year


Job Summary:

To install, maintain and update servers, PC’s, printers and software for plant, and keep IT infrastructure up and running.

Provide technical support to end users and ensure the consistent flow of the ERP system


Knowledge and Skills (Education):

• Community College/ Undergraduate degree in Computer Science/ Programming

• Must be certified in MCDST, MCSE. Certification in MCSA, MOS, MCDBA is an asset

• Must have experience working with Wireless devises like controllers, access points…etc

• Must have experience configuring label printers, scanners (wired and wireless)

• Good to have experience with Backup Exec software

• Excellent English communication skills (verbal and written)

• Team player, self-starter and ability to think and resolve issues independently

• 3 – 4 years related work experience

• Fluent in all versions of Microsoft Office/ Windows/Antivirus products (including XP)

• Good knowledge of Windows server 2008 and 2012

• AS400 knowledge is desirable

• Strong organizational skills and procedural knowledge with good documentation skills

• Must have a car and valid driving license

• Actively participate in product research, evaluation and procurement

• Ready to work in shifts


Major Accountabilities:

• Installing, configuring and administering servers, PC’s, printers and software

• Provide user technical support and training; provide occasional technical support for Corporate office

• Responsible for backups including AS400 and Network. Follow backup and recovery policies and procedures

• Maintain daily logs sheets and proactively discuss the issues and come up with solutions/workarounds

• Maintain communications, including LAN, WAN and internet;

• Make sure services like Blackberry, Email access, Sharepoint, Intranet and fax connections are working

• Make sure security camera systems are up and running

• Troubleshoot hardware and software problems

• Assist with contingency plans

• Maintain licence & warranty information (asset management)

• Assist with hardware and software products research, evaluation and procurement

• Maintain and administer phone system

• Administrate CMS ERP system; ensure the consistent flow of the ERP system

• Active role in quarterly physical inventory

• Work with customer service to ensure consistent EDI process

• Apply patches and keep the software and firmware up to date.

• Provide backup to IT team in case someone is absent


Working Conditions:

• 75% Office environment, 25% Plant Floor (PPE required)

• Limited local travelling (when required)

• On call to support 24×7


Decision Making and Authority:

• Recommendations to department:

• Quantitative Measurements:

o Troubleshoot production work stations and office work stations

o Reset of user passwords

o Attend emergency IT related situations

o Provide IT support to the end users at 2 separate locations


Back-up Duties:

• Perform other duties as required


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