Canadian Executive Search Group (USA), a division of Arrow Workforce Solutions, is now hiring a Chargeback Analyst.


Wage: $50K – 60K / YR

Shift : M-F  8:00am to 4:30pm.

Location: Hialeah, FL 33018

Must-Have: Experience working with Amazon chargeback disputes and AR experience.



The ideal candidate will have A/R experience in the retail industry, managing accounts with

big box retailers and Amazon. The position will report directly to the Accounting Supervisor.



Associates Degree in Accounting or Finance is preferred but not required.

Experience with Accounts Receivable.

Experience disputing researching deductions and credits.

Excellent written and verbal communication skills.

Knowledge of general accounting procedures.

Proficient in MS Office Suite, including MS Excel.

Experience working with Big Box retailers/Amazon and understanding of the

chargeback process

Ability to navigate and extract data from various retailer portals

Strive to establish good working relationships with other areas of the company   


Responsibilities include:

Research, analyze, and dispute customer deductions and credits. Navigate retail customer

portals to obtain claims of shortages, late shipments, defective merchandise, and incorrect

pricing and provide updates to management. Track and report on all claims for other

customer types that do not have portals. Research and resolve customer issues and

discrepancies relating to payments and or invoices

Work closely with the customer service, order management team, and sales teams to

resolve any customer issues or disputes. Provide detailed reporting of chargebacks to upper



Those interested are to send resumes to: [email protected]


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