Canadian Executive Search Group (USA), a division of Arrow Workforce Solutions, has an immediate opening for Digital Operations Support Tech located in Aurora, IL area.

Location: Aurora, IL
Shift: Full-Time Day Shift (Monday through Friday)
Start: ASAP Full-Time
Pay Rate:$20/HR to $25/HR

Must be open to some nights and weekends if needed

Direct Hire

Company offers great benefits such as Medical, Dental, Vision, 401K, Life, etc. to all full time employees.


Position is in the film and television title distribution, utilizing our unique Manufacturing On-Demand  processes. Our customers comprise of a who’s who in film, television, and special interest video entertainment, like well-known major studios and independent studios. We are seeking a full time Digital Operations Support Tech

Responsibilities Include, but are not limited too:

  • Prepares Video/Audio files (CD/DVD/Blu-ray) for digital storage.
    Scheduling production of titles to coincide with the demand from customer orders to physical disc formats.
    Includes receiving digital assets from multiple platforms.
    Works with software tools for ingesting files.
    Managing disc capacity.
    Uses DVD conversion software for the creation of audio/video files, such as ISO, DDP.
    Works within our video systems linking digital assets together creating unique product sku’s in preparation for digital storage.
    Coordinates and documents asset receipt and completion within the title on-boarding team.
    Interacts with on-boarding team for title set-ups with Company business system reflecting titles as available for sale.
    Investigates issues, defines and recommends solutions, and leads efforts to resolve.
  • Routes completed video/audio files to other Client facilities.
    Interacts with Company operations staffing as necessary, problem-solving asset production issues.
  • Ability to organize and complete project lists, scheduling production and balancing.
    Ability to comprehend spreadsheets and understanding all types of media file digital assets.
  • Ability to learn existing software as well as new software as needed.
    Communication, Written and Oral -Ability to communicate clearly and concisely both in writing and using spoken word.
    Ability to work independently with minimal supervision.
    Ability to think in such a way as to produce a new concept or idea.
  • Assesses equipment/software needs and makes recommendations to Director of Operations.
    Works with team to troubleshoot technical issues or address technical questions related to the title preparation.


Associate degree or equal job experience with Digital Media, Entertainment or related field
Working knowledge of MS Excel, and MS Office products
Detail oriented and comfortable working in a fast-paced office environment
Superior organization skills and dedication to completing projects in a timely manner

A background check and drug screen must be completed as part of the hiring process

Apply today for consideration by sending your resume to [email protected]


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