Canadian Executive Search Group (USA), a division of Arrow Workforce Solutions is now hiring for our client in the automotive quality industry, the site is located in Spring Hill, TN
Start date: Start ASAP!!
Pay rate: $20.55
Hours: 3rd shift 10pm -6:30am (M-F) PLUS Mandatory overtime
-
Duties
- Have a complete understanding of the CVP package
- Practice 5S
- Ensure a safe working environment for all personnel. Ensure incident investigations are conducted and substandard acts or conditions are corrected
- Customer focused – solid understanding of customer service, best practices and strong attention to detail
- Deliver exceptional Customer Service- driven to help Customers meet needs or resolve problems and fostering a great working relationship
- Retain strong knowledge of services and benefits and convey the information to the customer
- Have a complete understanding of all company policies and procedures and lead by example
- Manage team to ensure overall performance and development of entire team
- Strong organization skills; multi-tasking, high-paced environment (JIT), 24 hour 3 shift operation
- Participate in daily data transfer to Customers
- Liaise with Company Customer Representative for relevant Customers
- Oversee Shipping and Receiving as it relates to Customer requirements
- Foster an atmosphere of continuous improvements
- Adhere of all Health and Safety rules and regulations. This includes ensuring team members have time to complete Workplace Inspections and ensuring they receive safety talks and information
- Commending team members on job performance, including health and safety performance
- Participates in all training requirements as it relates to all team members, for both on the job or Health and Safety Training
- Ensure orientations and proper training is received by all Team Members
- Promote a positive work culture and team atmosphere
- All other related duties as assigned
- Responsible for Performance Appraisals for Supervisors and ensuring their Supervisors complete Performance Reviews for Lead Inspectors and Inspectors in a timely manner
- Participate in the hiring and orientation of new employees
- Responsible to meet all KPIs outlined in divisional Scorecard
- Foster an atmosphere of continuous improvements and proactively looking for ways to improve processes
- Assess development needs and coordinate training as required
- Complete Layer Process Audits (LPA) as laid out in the schedule, root cause non-conformances and implement corrective action
- Assist in organizing necessary travel plans for all off-site team members
- Conduct audits of staffing regarding, Vantage, 5S, CVP to ensure efficiency, Health and Safety and Quality
- Ensure Team Members adhere to all general rules and regulations
- Provide and / or assist in the training of staff
- Review and approve all sort activities in Vantage
- Perform time studies and generate Quotes for customers
- Gather all new Customer information accurately and efficiently and log into Vantage
- Ensure correct Customer / contract information is provided to the appropriate department as it relates to billing. This includes all authorizations and obtaining Customer PO’s
- Procurement of tools and supplies related directly to work assignments
- Management of Supervisors, Team Leaders and Inspectors as it related to discipline and adherence to general rules and regulations
- Actively solicit new business opportunities
Requirements
- Valid Driver’s License and vehicle insurance as some local travel is required
- Valid passport is preferred
- Excellent communication skills, both written and oral
- Flexibility to meet customer service demands
- Self-motivated, effective problem solving, strong organization and time management skills
- Familiar with all ISO standards
- Information seeking skills’ to identify new sales opportunities
- High School Diploma or recognized equivalent required / Post-secondary education preferred
- Criminal background check, Drug Screen and Post Offer Pre-employment physical
- May be required to repeatedly lift, push or pull up to 50 lbs unassisted
- May be required to lift between 50-75 lbs assisted
- Frequent use of hands, lifting, bending, stooping, twisting, standing and reaching may occur
- There may be some stepping up, stepping down and carrying
Only candidates who meet the minimum requirements will be considered. This is a temporary-to-full time position starting off at $22.05 per hour.
- CESGUS
