Canadian Executive Search Group (USA), a division of Arrow Workforce Solutions is now hiring for our client in the automotive quality industry, the site is located in Spring Hill, TN

Start date:  Start ASAP!!

Pay rate:  $20.55

Hours:   3rd shift 10pm -6:30am (M-F) PLUS Mandatory overtime

  • Duties

    • Have a complete understanding of the CVP package
    • Practice 5S
    • Ensure a safe working environment for all personnel. Ensure incident investigations are conducted and substandard acts or conditions are corrected
    • Customer focused – solid understanding of customer service, best practices and strong attention to detail
    • Deliver exceptional Customer Service- driven to help Customers meet needs or resolve problems and fostering a great working relationship
    • Retain strong knowledge of services and benefits and convey the information to the customer
    • Have a complete understanding of all company policies and procedures and lead by example
    • Manage team to ensure overall performance and development of entire team
    • Strong organization skills; multi-tasking, high-paced environment (JIT), 24 hour 3 shift operation
    • Participate in daily data transfer to Customers
    • Liaise with Company Customer Representative for relevant Customers
    • Oversee Shipping and Receiving as it relates to Customer requirements
    • Foster an atmosphere of continuous improvements
    • Adhere of all Health and Safety rules and regulations. This includes ensuring team members have time to complete Workplace Inspections and ensuring they receive safety talks and information
    • Commending team members on job performance, including health and safety performance
    • Participates in all training requirements as it relates to all team members, for both on the job or Health and Safety Training
    • Ensure orientations and proper training is received by all Team Members
    • Promote a positive work culture and team atmosphere
    • All other related duties as assigned
    • Responsible for Performance Appraisals for Supervisors and ensuring their Supervisors complete Performance Reviews for Lead Inspectors and Inspectors in a timely manner
    • Participate in the hiring and orientation of new employees
    • Responsible to meet all KPIs outlined in divisional Scorecard
    • Foster an atmosphere of continuous improvements and proactively looking for ways to improve processes
    • Assess development needs and coordinate training as required
    • Complete Layer Process Audits (LPA) as laid out in the schedule, root cause non-conformances and implement corrective action
    • Assist in organizing necessary travel plans for all off-site team members
    • Conduct audits of staffing regarding, Vantage, 5S, CVP to ensure efficiency, Health and Safety and Quality
    • Ensure Team Members adhere to all general rules and regulations
    • Provide and / or assist in the training of staff
    • Review and approve all sort activities in Vantage
    • Perform time studies and generate Quotes for customers
    • Gather all new Customer information accurately and efficiently and log into Vantage
    • Ensure correct Customer / contract information is provided to the appropriate department as it relates to billing. This includes all authorizations and obtaining Customer PO’s
    • Procurement of tools and supplies related directly to work assignments
    • Management of Supervisors, Team Leaders and Inspectors as it related to discipline and adherence to general rules and regulations
    • Actively solicit new business opportunities


    • Valid Driver’s License and vehicle insurance as some local travel is required
    • Valid passport is preferred
    • Excellent communication skills, both written and oral
    • Flexibility to meet customer service demands
    • Self-motivated, effective problem solving, strong organization and time management skills
    • Familiar with all ISO standards
    • Information seeking skills’ to identify new sales opportunities
    • High School Diploma or recognized equivalent required / Post-secondary education preferred
    • Criminal background check, Drug Screen and Post Offer Pre-employment physical
    • May be required to repeatedly lift, push or pull up to 50 lbs unassisted
    • May be required to lift between 50-75 lbs assisted
    • Frequent use of hands, lifting, bending, stooping, twisting, standing and reaching may occur
    • There may be some stepping up, stepping down and carrying


    Only candidates who meet the minimum requirements will be considered. This is a temporary-to-full time position starting off at $22.05 per hour.


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