Canadian Executive Search Group (USA), a division of Arrow Workforce Solutions, has an immediate opening for a Service Management Specialist in the Orlando, Florida area for a Local Government client.

 

Location: Orlando, FL

SHIFT: FULL-TIME.

Start: ASAP

Pay Rate: $157K / YR

 

Experience Required:

ITIL 4 Foundation certification. Preferred: Advanced ITIL 4 certification

– ITIL Specialist (CDS, DSC, HVIT, DPI) or Managing Professional Five (5) years of experience in leading/improving Service Management capabilities: Incident, Problem, Change, Configuration, Deployment, Release, etc

Working knowledge of all, but not limited to the following:

ITIL Framework

– Capability Maturity Model Integration (CMMI)

Ability to perform the following functions:

Coordinate activities to improve service management delivery and capabilities

– Partner with technology employees to identify and document and maintain an up-to-date catalog of technology services

– Implement measurement tools to track results from service management improvement activities

Bachelor’s Degree in IT or equivalent experience and certifications.

 

Those interested are encouraged to send resumes directly to [email protected]

 

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