Canadian Executive Search Group (USA), a division of Arrow Workforce Solutions, has an immediate opening for a Service Management Specialist in the Orlando, Florida area for a Local Government client.


Location: Orlando, FL


Start: ASAP

Pay Rate: $157K / YR


Experience Required:

ITIL 4 Foundation certification. Preferred: Advanced ITIL 4 certification

– ITIL Specialist (CDS, DSC, HVIT, DPI) or Managing Professional Five (5) years of experience in leading/improving Service Management capabilities: Incident, Problem, Change, Configuration, Deployment, Release, etc

Working knowledge of all, but not limited to the following:

ITIL Framework

– Capability Maturity Model Integration (CMMI)

Ability to perform the following functions:

Coordinate activities to improve service management delivery and capabilities

– Partner with technology employees to identify and document and maintain an up-to-date catalog of technology services

– Implement measurement tools to track results from service management improvement activities

Bachelor’s Degree in IT or equivalent experience and certifications.


Those interested are encouraged to send resumes directly to [email protected]



Apply for this job

  • Accepted file types: pdf, doc, dox, odt, rtf, Max. file size: 4 MB.
  • This field is for validation purposes and should be left unchanged.